How a tour operator turned hotel contracting into a multi-million pound gain

Impact at a Glance

• Multi-million gains achieved through enhanced hotel contracting
• 80% Reduction in analyzing hotel rates
• Real-time data insights enabled for effective negotiations
• Increased Profit Margins while maintaining market share

Client

A tour operator market leader who designs life-changing travel experiences for global customers.

The Challenge

When this market leader approached us, they were basically trying to assemble a puzzle while being blindfolded. They relied on a third-party system that forced them to navigate a labyrinth of hotel rates, consulting them individually based on dates and features. Needless to say, it was a slow process in which each pricing decision felt like a shot in the dark. It was also a challenge for growth as it made it nearly impossible to analyze customer pricing accurately.

Approach

We focused on revamping the hotel contracting process and building a lasting strategic advantage. To anticipate a more data-driven future, we kicked off the project with an extensive analysis of the existing processes.

Granular data visibility

Our sophisticated architecture was built to capture every nuance of their hotel data, making real-time analysis possible. Our solution eliminated the guesswork, empowering the teams involved to access rates holistically.

End-to-end delivery

We handled everything, from data engineering and modeling to visualization, ensuring the system matched their complex pricing strategies.

Thorough UAT and iterations

By involving the client's team in User Acceptance Testing, we refined the platform, ensuring it addressed every challenge they faced. It wasn't just a handover but a continuous improvement journey.

Digital solutions for benchmarking

We switched manual negotiation processes with a digital platform that allowed the team to benchmark data before the historical performance and similar properties, giving them a strong edge in negotiations. Our system empowered them to regain control of their pricing strategy, unlocking opportunities that had been out of reach for too long.

Impact

The transformation was profound. Our solution not only streamlined the hotel contracting process but also revolutionized the client's approach to pricing and negotiations.

Multi-million Gains

By leveraging real-time data insights, the team could negotiate more effectively, resulting in substantial financial gains for the company.

80% faster analysis

What once took hours of manual effort was done in minutes, freeing the team to focus on strategic decision-making instead of data wrangling.

Enhanced negotiations

The detailed data and historical benchmarks let the client negotiate confidently, guaranteeing discounts and special offers that improve profit margins without compromising market share.

User-friendliness

The intuitive interface enabled even team members without technical expertise to access insights, making data-driven decision-making a reality.

What they say

"Working with Dataction was a game-changer. They do more than understand your needs; they anticipate them. With this new platform, we experienced an easier contracting process that let us focus on the negotiation part and clearly boosted our growth."

Insights

Data-driven decisions make a difference

Real-time, granular insights make a difference in the competitive travel industry.

Collaboration brings results

Engaging with the client throughout the process ensured that the solution was effective and tailored to their needs.

Modernization is what your growth strategy needs

Opting for a digital, data-centric approach to traditionally manual processes leads to major financial gains and consolidates operational efficiency.